01
Freeze the shipping scope and responsibility
Align the final item schedule, package ownership, trade or delivery basis, destination, consignee, route, target dates, site unloading, storage, and installation responsibility.
Clarify who books transport, loads and secures cargo, provides export and import documents, arranges insurance where applicable, receives packages, and reports visible or concealed damage.
02
Engineer protection around the product
Assess cabinet bodies, worktops, glass, fixtures, coatings, corners, moving parts, loose hardware, moisture exposure, stacking, vibration, and expected handling points.
Use internal restraint and separation so components do not damage one another. Packaging materials and any timber requirements should be selected against the verified route and destination rules.
- Surface and corner protection
- Internal restraint and separation
- Moisture and handling exposure
- Opening and unpacking method
03
Make every package traceable
Labels should connect each package to the project, room, furniture item, package number, orientation, handling instruction, and packing list. Loose accessories and keys need the same traceability.
Prepare package photographs and a loading record. The container or vehicle plan should consider weight distribution, unloading order, lifting access, and the sequence required at the destination.
04
Plan receipt, storage, and claims
Before dispatch, confirm the unloading route, equipment, labour, opening sizes, storage environment, package protection, and who is authorized to sign delivery records.
At receipt, record package condition before movement, note exceptions on delivery documents, isolate damaged items, preserve packaging where required, and follow the agreed notification and evidence process without delaying unaffected work.